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1.0
Details
Popzora - Item not as described in their page
Popzora - Item not as described in their page
I ordered a summer a-line dress which was described as cotton. It is not cotton. It is a rayon polyester mix. I can't stand non natural fibers. I live in Florida; it's too hot to wear long-chain hydrocarbons.
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1 comment
Popzora.com
#1745855

Hi there, Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

For return information, you can contcat us via service@popzora.com. Best regards, Popzora

Review
#1610644 Review #1610644 is a subjective opinion of poster.
Pros
  • Look of the clothes
Cons
  • Item was not as described
Reason of review
Not as described/ advertised
Loss
$38
Preferred solution
Full refund
Tags
  • poorly constructed
  • Not As Advertized

Popzora - If they will help me with the wrong size they sent me

Update by user 1 day ago

I like the shoe but I haven’t worn the size they send since I was 7 years old

Original review posted by user 1 day ago

I just received my boots they sent too small size like a six and dark blue. Where do I return them to. I ordered a 8 1/2and they showed light blue. The color is okay but the size is wrong.
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Review
#1706298 Review #1706298 is a subjective opinion of poster.
Product
Boots
Reason of review
Damaged or defective
Loss
$33
Preferred solution
Full refund

Popzora - Run the other direction as fast as possible!!!

1.0
Details
I have not received my order! The absolute worst feed back at their convenience without regard to any of my requests. If they don’t have a customer service phone number do not order! The picture is me waiting my order from these frauds.
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2 comments
Anonymous
#1776123

I order some shoes the 27 of October and I have still not received my order I love there shoes but don't want to wait wo long for my order poor service.

Popzora.com
#1775813

Hi there, Total time = processing time + shipping time Order Processing : 3-5 Business Days. Postal Service: 10-20 Business Days.

Express Shipping: 7-10 Business Days. If you choose postal shipping, it can be a long time. We reply emails within 48 hours.

For more information, you can contcat us via service@popzora.com. Best regards, Popzora

View more comments (1)
Review
#1704702 Review #1704702 is a subjective opinion of poster.
Service
Popzora Shipping Service
Reason of review
Order processing issue
Loss
$50
Preferred solution
Full refund
Tags
  • Poorly Contructed
  • Unable To Contact To Initiate A R
  • Not Delivered Received

Popzora - Can’t talk to anyone about a problem and when they do answer, it’s brief with no answer to your question

I placed an order last night, November 9. I wanted to know if the sweater I ordered had the same pattern on the back. I could not reach anyone so I wrote a question. The answer that I got this morning was to look at the website pictures however the website pictures do not show the back of the sweaters. My question was not answered
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1 comment
Popzora.com
#1775806

Hi there, Currently it's our peak season and the emails may be replied automatically. You can reply back to the same email and get in touch with a real person to answer the email.

For more information, you can contcat us via service@popzora.com. Best regards, Popzora

Review
#1704440 Review #1704440 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Popzora - Doesn't follow-up shipping with emails

2.0
Details
I ordered 3 sweaters from Popzora and i have never received them.
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1 comment
Popzora.com
#1775804

Hi there, Total time = processing time + shipping time Order Processing : 3-5 Business Days. Postal Service: 10-20 Business Days.

Express Shipping: 7-10 Business Days. If you choose postal shipping, it can be a long time. We reply emails within 48 hours.

For more information, you can contcat us via service@popzora.com. Best regards, Popzora

Review
#1704065 Review #1704065 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Receive product.

Popzora - Wrong order

I ordered the knitted multi-colored as seen on Facebook. I received a 100% nylon multi-colored scarf...same style different fabric
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1 comment
Popzora.com
#1775801

Hi there, Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

For more information, you can contcat us via service@popzora.com. Best regards, Popzora

Review
#1703821 Review #1703821 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$26
Preferred solution
Deliver product or service ordered
Tags
  • not as advertised

Popzora - Do Not Recommend

1.0
Details
Although shipping time was a bit long, surprisingly, this was not an issue. I ordered a hooded sweater, that when it finally arrived, was a poorly made rag. I should have bought locally, but the image on-line, and the garbage I received, were two different things. The garment tag says 'MISLOOK'....should say 'TAKEN FOR A RIDE'!
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1 comment
Popzora.com
#1775799

Hi there, Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

For more information, you can contcat us via service@popzora.com. Best regards, Popzora

Review
#1703788 Review #1703788 is a subjective opinion of poster.
Reason of review
Bad quality
Tags
  • Garbage Rag

Popzora in Chicago, Illinois - DONT ORDER FROM THEM

1.0
Details
I placed an order for two sweaters a month ago. I do not have the sweaters. Their website has been shut off. The customer service email gets kicked back. Total scam. Please contact the police, I am.
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1 comment
Popzora.com
#1775796

Hi there, Total time = processing time + shipping time Order Processing : 3-5 Business Days. Postal Service: 10-20 Business Days.

Express Shipping: 7-10 Business Days. If you choose postal shipping, it can be a long time. Our website is working well and we receive emails every day. Please make sure if yo did send email to the correct email address.

We reply emails within 48 hours.

For more information, you can contcat us via service@popzora.com. Best regards, Popzora

Review
#1703320 Review #1703320 is a subjective opinion of poster.
Service
Popzora Shipping Service
Reason of review
Order processing issue

Popzora - Do not order from this company

I ordered shoes on 10/04 and still do not have them. You can email them and they put mine under pissed off customer. Loss of money 63.71
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1 comment
Popzora.com
#1774647

Hi there, Total time = processing time + shipping time Order Processing : 3-5 Business Days. Postal Service: 10-20 Business Days.

Express Shipping: 7-10 Business Days. If you choose postal shipping, it can be a long time. If you do not wish to wait any longer, you can contact the CS team to cancel and refund the order, but only when the order is not shipped. If the order is in transit, we cannot stop it.

For more information, you can contcat us via service@popzora.com. Best regards, Popzora

Review
#1702492 Review #1702492 is a subjective opinion of poster.
Service
Popzora Shipping Service
Reason of review
Problem with delivery
Loss
$64
Preferred solution
Full refund
Tags
  • Unable To Contact To Initiate A Re

Popzora - Do not recommend for things that might need returning

I tried to reach customer service about a return but could not get an email through to service@popzora.com. I need to return an item. Please advise.
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1 comment
Popzora.com
#1774644

Hi there, Sorry for any inconvenience caused. We always reply emails within 48 hours.

Pleae check your spam email if you send us email but do not see a reply. Please also provide order number PZxxxxx when you send us an inquiry.

For more information, you can contcat us via service@popzora.com. Best regards, Popzora

Review
#1702218 Review #1702218 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

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Popzora in Superior, Wisconsin - Shipping info

Are these clothes shipped from the u.s. ?
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1 comment
Popzora.com
#1774642

Hi there, Thanks for your attention. We do not ship from the US.

For more information, you can contcat us via service@popzora.com. Best regards, Popzora

Review
#1701432 Review #1701432 is a subjective opinion of poster.