Popzora
Reviews and Complaints
They use false images of clothing that are not what they're going to send you.
WARNING...WARNING...WARNING...BUYER BEWARE
WARNING...WARNING...WARNING - STAY AWAY FROM THIS COMPANY
Don't believe the rave reviews - THEY CANNOT BE REAL.
Problems on every level with POPZORA.
First, the quality is the worst I've ever seen. Imagine fabric that Walmart would reject - that's what you get from this company. Items appearing to be "sweatshirt" material are nothing like it. Talking about the "POCKET CASUAL LONG SLEEVE PLUS SIZE HOODIE" - AUGHHH...It claims to be polyester & spandex - it is some horrible fabric, made from something completely unnatural - not even a shred of cotton here - static cling no matter what you do. I wore it to work and couldn't wait to get home and TAKE IT OFF. After one wash, the whole thing pilled and picked up lint like I've never seen. I washed it separately - can't even use it as rags because the fabric doesn't have any absorption, it's just awful.
The coats/jackets were much too small - "AS PICTURE COTTON CASUAL TRIBAL POCKETS COAT" and "PLUS SIZE WARM CASUAL HOODIE PARKER OUTERWEAR". The "RED BASIC ABSTRACT CREW NECK POCKETS CASUAL DRESS" is not only much smaller than described, it feels like the fabric has literally been painted - it's ghastly.
AND DON'T EVEN THINK ABOUT RETURNING anything!!!! There is a reason they don't talk about their return policy on the web site. First of all, the items arrive weeks after ordering after being smashed and jammed into the smallest package possible - They've been hanging for over 2 months and the wrinkles still look like creases! The return address is in California. BUT, when you request a return, you are instructed that you have to return the merchandise to China - Here is an excerpt from the email I received once I requested a return:
"Our return center is located in Guangzhou, China. According to our return policy, customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package."
Basically, what this means is that YOU assume the cost of the return shipping to China AND IN ADDITION these thieves will deduct from your refund ANY OTHER RELATED RETURN CHARGES, whatever than means AND CUSTOMS FEES! My order total was $200.69. After a return shipping cost of approximately $75.00 plus whatever other charges these unscrupulous people want to deduct, I could end up with NOTHING LEFT FOR A REFUND!
Don't take my work for any of this - ask specifically what the material is, ask for the specific measurements of the garment, find out the approximate weight of your potential order (or estimate it yourself) and call the Post office and ask them the cost to ship to Guangzhou, China because you most certainly will not be happy with your order. Then consider their wide open policy in their favor of ANY OTHER RELATED RETURN CHARGES AND CUSTOMS FEES because you WILL want to return this *** I assure you.
PLEASE UNDERSTAND THAT REGARDLESS OF WHAT YOU DO, YOU WILL LOOSE IF YOU WANT TO RETURN THE ITEM(S) FOR ANY REASON ONCE YOU ACCEPT THE PACKAGE AND POPZORA KNOWS IT! Your Credit Card Company can't help you in a dispute and neither can PayPal - I tried both. They both say that you have to return the items and I explained the problems with that option. The fact that Popzora misrepresents the items doesn't matter.
They are modern day CHINESE PIRATES!
I learned my lesson. I will NEVER buy another product from CHINA. They have the reputation they have for a reason - sneaky, unprincipled, deceitful, piratic, I could go on and on. It's about time America turned its' back on them and their businesses because their business practices are shameful and thievius. We are finally saying "ENOUGH" to China and it's way of doing "BUSINESS" and I couldn't be happier! Once they trick you out of your money, that's it!
Don't give them ANY OF YOURS!!!
- Items not as described
- Quality
- Return policy
Preferred solution: Full refund
No dress yet.
Would not recommend your company to my worst enemy.
- Never received
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not order from this Company
- Price and selection
- Order not received
- Will not deliver products
Preferred solution: Deliver product or service ordered
Horrible
- Took too long to come
- Very cheap material
- Not true to picture
Preferred solution: Full refund
Merchandise ordered and paid for but not received
- Never received
- Poor customer service
Preferred solution: Full refund
User's recommendation: Do not shop on this website.
Return items!
User's recommendation: Never
Order not received
Preferred solution: Deliver product or service ordered
User's recommendation: Don't buy from popzora
Buyer beware
- Looks r deceiving
- Quality deceiving
Preferred solution: Full refund
Not receiving my complete order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot sure if I will receive my order
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerSaid shipping is free of order is $59.00 or more
PZ56287 and PZ56289 order # should have been alone order
Don’t want to pay $ 8.00 per item...please honor your shipping fee...
Thanks
Preferred solution: Shipping fee refund
Haven't received any packages yet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDO NOT BUY!!!!
- Items are not as they appear
- Very poor quality of merchandise
- Return policy
Preferred solution: Let the company propose a solution
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Hi there Sorry to hear that size does not fit. The size the model is wearing may be different from what you chose.
You need to refer to the length measurement we provided on the item page. And sorry that the item does not meet your expectations. You can contact us to return if you like.
For more information, you can contcat us via service@***.com. Best regards, Popzora